State Farm® Insurance Agent Michael Church

"We had a wonderful experience with Caleb. He made the process smooth and easy. We highly recommend him for your insurance needs. He was very professional and quick to respond. Great experience !"

"I got a referral from an Instagram reel. After answering a few simple ?'s on the Instagram link, Kyle replied by text right away, and offered text or phone call to follow up. Competitors never replied. Saved me $70 a month and have more coverage, so closer to $100 a month considering I got better coverage. Kyle was great in person , working in a real office here in town. He is very polite, and well trained. Also he is a Lansing local and not a remote worker thousands of miles away. Good job. I had an issue with my cell phone and had a difficult time with a call to this place. It was not their fault at all, but they did their best to help with this challenge. At first I thought it was their phones, I was wrong. My apologies. As I have not started using this company yet, I will update this review according to future events. Beat out GEICO and USAA...Goodbye GEICO lol."

"I am recently divorced. Up until this point my now ex husband had been handling insurance, so I had little to no experience or dealing with any of this. Always had insurance, never did it myself. I reached out to probably 10 different agents. I wanted to shop around, ask ALL the questions, and get myself educated on how it all works. In reaching out, some never returned my calls, emails, or texts, some took DAYS to get back to me. Some sent OUTRAGEOUS quotes without asking me any questions. There was a few that did get back to me right away. One being your agent Zack. He didn’t call me a million times like some, he was patient and waited for me to respond. Answered EVERY question I had extremely quick. He even went above and beyond to explain things that I probably should have already known. Educated me on renters insurance, which NONE of the other agents even suggested. And went out of his way to get me the best rate he could on both my car, and now for the first time ever, I have a renters policy! I am extremely happy with the way Zack handled all of this. For knowing nothing at all, I now think I know ALOT! I felt like he did an amazing job at everything. He left no stone unturned. Extremely thorough, polite, informative, and patient. To be honest, he wasn’t even the best price I’d received on auto insurance, close, but not the best. But at this point I have such confidence that if I have ANY questions, Zack will be there to answer them. And that in itself is worth more then the slight discount I’d get going somewhere else. Thanks Zack. Your professionalism is unmatched."

"They are very friendly and kind I went in to the office and paid my vehicle insurance in person and it was quick in and out of the office"

"Michael Church and Associates have ALWAYS explained everything to me that I do not understand! I pick their brains until I understand what they are talking about!! They're good people. God bless them 💜"

"Super happy with this company. Easy to work with great pricing, and excellent customer service."

"Great! Kent was amazing, and was able to get me an incredible rate! He was very helpful, and got back to me pretty quickly with the answers I was looking for!"

"Caleb really helped me out. I'm not big on talking on phones but he got me through it"

"I've enjoyed working with the State group in Lansing. Aayia is the best. She helped me from start to finish."

"Very clear and thorough with the policy. Had it set up fast and easy."

"John was very helpful with many AFFORDABLE options, which in this economy right now is important. He took his time to find the right policy for me and my family."

"Great communication. Definitely a pleasure doing business with."

"I have had 2 guys as I know of, Corey and now Caleb. Caleb helped me today and stayed cool, calm and answered my questions fantastically. Thank you Caleb, if this was personal he would get 5 stars. However it's not and the main billing center and I are not buddies."

"My experience with this Agency was great until Henry left. He was who I turned to for all of my insurance needs! I could not get a callback from Michael Church, not one time. Had ongoing issues with getting my roof fixed by filing a claim. I had water coming in my house and ended up having to replace the roof it myself. State Farm would not cover the replaced roof because they said it could’ve been patched. I had already patched it twice before replacing it. I was reimbursed for part of my roof after three months of going rounds with the claims department, about 45% of it. Lesson learned, never do that. Apparently my house needs to be damaged more for State Farm to actually take initiative. This is an agency that I have supported for 10+ years. I took all 10 of my policies and switched to Auto Owners. Let me just put this out there also. Never filed one homeowners claim in 10 years. And this is how I was treated by this agency/company."

"Great!! I immediately got a call back!!! I would still like to meet Jake......LOL 😂"

"Good people, great service and they saved me a lot of money"

"Dylan was a great help with all of our insurance needs. Very knowledgeable and courteous, my family gives him a big high five. Thank you so much Dylan and we choose State Farm ☺️"

"Ted was very kind both on the phone and in person. Very professional."

"Mia was my agent and she is absolutely amazing! She worked tirelessly to get me as many discounts as possible, remaining kind and courteous even after I had to switch the VIN and start dates several times as I looked for the exact vehicle I wanted. I am not the easiest to work with and tend to be a bit high maintenance, I do not hand out complements often. Mia and State Farm have exceeded my expectations and made this process easy and dare I say a joy. Well done!"

"Mike is my agent and has went above and beyond from saving me money to always replying fast always answering my texts right away and this office always has the right answers.mike is the best agent I appreciate him and I wish he could be everyone’s agent"

"My agent Chris an awesome person, he is prompted on getting the job done. He is very curious, and seems to have all the answers to all my questions. Great job Chris for all of what you do to make it easier for us as customers."

"Got insurance for the 2006 Chevy Trailblazer LT I bought"

"I just have to say that Mitchel Chahine is honestly the best insurance agent I have ever dealt with. I would recommend him to anyone, he was very kind and was willing to go the extra mile to help me. Thank you so much Mitch!!"

"Chris is my agent in this office and let me tell ya! He is awesome!! Not only him but everyone in this office are awesome people. They will jump thru hoops for their clients. No matter the question I have pertaining to insurance, and I can come up with some wild ones(bunker ins.), they will do whatever they have to to get me the answers! The customer service is top notch!!! Loyal customer here!!"

"Henry is full of so much knowledge and has an answer for everything!!! I thought it would be a giant headache to switch my car insurance, but Henry made it extremely simple!! We have so much insured thanks to Henry! I would really truly like to see Henry succeed in this business he is a giant asset to State Farm!!"